Delivery Information
Postage Options & Prices:
We are open to dispatch orders Monday - Thursday. We are closed on Fridays.
Orders will be dispatched the same day Tuesday - Thursday if placed and paid for before 12pm. Orders placed on a Monday will only be dispatched same day if placed before 11am, this is due to our local Royal Mail collection office closing early on a Monday. All orders require a signature on delivery.
UK Royal Mail Recorded Delivery - £3.00.
Royal Mail aim to deliver within 1-2 working days. However, they do not guarantee this so deliveries may take longer.
Royal Mail do not class an item as lost until 15 working days from posting have passed. Once the 15 days have passed we can resend or refund the order and submit a claim for loss to Royal Mail.
Europe (Inc Rep Ireland) - £10.00
Orders to Europe will be dispatched by Royal Mail International Signed For and delivery takes up to 7 days although this depends on the delivery countries postal service. (Royal Mail track this service as far as passing the order to the relevant countries postal service who are then responsible for delivery).
Rest of World - £12.00
Overseas orders outside Europe will be dispatched by Royal Mail International Signed For and delivery takes up to 14 days although this depends on the delivery countries postal service. (Royal Mail track this service as far as passing the order to the relevant countries postal service who are then responsible for delivery).
Customers outside of the UK may be charged import duty depending on the value of your order. We (Scatter Crystals Ltd) are not responsible for any customs duties, they are the responsibility of you the customer.